Introduction
In recent times, there has been a surge in League of Legends players reporting random permanent bans on their accounts. Many of us have questioned the legitimacy of these bans and wondered if there is a way to fix the issue. In this article, we will explore this growing concern and provide you with valuable insights on how to resolve it. So, let’s dive in!
The Perma Ban Issue
It all started when Riot Games, the company behind League of Legends, began indiscriminately perma banning accounts. Initially, this seemed strange as many players believed their accounts were legitimate and had not violated any rules. However, further investigation revealed that a bug was causing these wrongful bans.
Testing the Hextech Store
One player, who reached out to us, mentioned that their account was banned right after using the Hextech Store. This was particularly puzzling since the Hextech Store is known to be secure and should not result in a ban. We decided to delve deeper into this matter and discovered that numerous players had experienced similar issues in the past 24 hours.
Acknowledgment from Riot
Upon investigating the matter, we found that Riot Games had acknowledged the presence of this bug. They reassured affected players that it was an unusual occurrence and could be resolved by waiting for a certain period of time before re-logging into the game. Riot Games also urged players to remain patient as they worked on fixing the issue permanently.
Contacting Riot Support
If you find yourself still affected by the permanent ban issue, despite following Riot’s instructions, there is an additional step you can take. Riot Games advises players to submit a support ticket through their website. This allows them to directly address the problem and work towards a resolution. While the timeframe for a response may vary, Riot Games is committed to resolving these issues as quickly as possible.
Steps to Resolve the Perma Ban Issue
Now that we have understood the ins and outs of the issue, let’s delve into the step-by-step process of resolving the perma ban problem on your League of Legends account.
Wait and Re-Log: As mentioned earlier, Riot Games stated that if you wait for a period of time and then re-log into the game, the issue should be resolved. By doing so, the bug causing the wrongful bans should be rectified, and your account will be reinstated.
Submit a Support Ticket: If you are still unable to access your account after waiting and re-logging, it is crucial to contact Riot Support by submitting a support ticket. This will allow them to investigate the issue further and provide you with personalized assistance. Be sure to include all relevant details and explain the situation clearly in your ticket.
Patience is Key: While it might be frustrating to deal with the perma ban issue, it is essential to remain patient throughout the process. Riot Games handles a significant number of support tickets, and it may take some time for them to address your specific case. Rest assured that they are actively working towards a solution and will get back to you as soon as possible.
Conclusion
In conclusion, the recent surge of random permanent bans on League of Legends accounts has been attributed to a bug. Riot Games has acknowledged this issue and provided instructions on how to resolve it. By waiting and re-logging, most players will find that their accounts are reinstated. However, in cases where this does not occur, Riot Support is available to provide further assistance through support tickets. Remember to exercise patience throughout this process, as the resolution may take some time. We hope that this article has helped alleviate any concerns you may have had regarding the perma ban bug. If you found this information useful, consider subscribing to our channel for more valuable insights. Until next time, happy gaming!